Rachel Hammon received her Bachelors of Science degree in Nursing from the University of Texas in Austin. She has 29 years of experience in nursing with 25 years’ experience in the home health industry. During her employment with a home health agency, she served in many roles (i.e. Pediatric Case Manager, Medicare Case Manager, DON / Administrator and Corporate Director of Clinical Services), which gave her a diverse knowledge of the industry. At the Texas Association for Home Care and Hospice Rachel assisted member agencies with compliance with state and federal laws (Medicare, Medicaid, OSHA, BON, etc.), served as a liaison with state and federal government officials, and on the Nurse Practice Advisory Committee for the Board of Nurse Examiners. As the Executive Director, Rachel is responsible for implementing the mission of the association which is to advocate for ethical practices, quality, and economic viability of licensed providers in Texas. As part of that advocacy she routinely works with state and federal legislators and agency staff on legislation and policy that affects the home care industry.

 

Troy Brooks, a former Assistant General Counsel for the Texas Department of Human Services, the predecessor agency of the Texas Health and Human Services Commission has practiced almost exclusively in the area of non-acute long term care throughout the country.  Mr. Brooks has been practicing for over 20 years.  He began as a judicial clerk for the Honorable B. Dexter Ryland, Chief Judge of Louisiana’s 9th Judicial District Court.  Mr. Brooks is now with Degan, Blanchard & Nash and his practice provides a full range of services for healthcare providers throughout the country.  From defending a provider from Medicare, Medicare or licensure enforcement to handling mergers and acquisitions, Mr. Brooks’ practice covers a wide range of areas impacting healthcare providers.

Maricia joined the ETC compliance team in March of 2015. She has a Bachelor’s in Health Administration and 20+ years of compliance and operational HR experience. Maricia’s hands-on HR experience includes having worked at the fast-growing energy leader and Fortune 100 company where she created and managed their College Recruitment and Internship Program as well as a premier international grain bin and grain handling manufacturer in the midwest. Skilled in statutory requirements and HR compliance obligations set out for employers, Maricia provides daily consultation and strategic guidance to employers regarding complex HR matters – from HR policies and documentation to managing the complexities associated with the interplay of various employer regulatory requirements when it comes to FMLA, ADA, Workers’ Compensation and State Leave requirements to providing ERISA wrap compliance. She oversees the provision of customized HR compliance support to both small establishments as well as large, multi-state employers.

Jennifer Elder started with TAHC&H in September 2019. Her experience includes Home Health and Hospice Administration, DME Management and Home Care Consulting. Prior to coming to TAHC&H she worked as a consultant from 2012 – 2017 for home health and hospice agencies and DME agencies throughout Texas.  She has hands on experience in the home care industry with the ADR process, QAPI programs, Marketing and Business Development, Licensing, Accreditation, Plans of Correction and Informal Dispute Resolutions, Human Resources, Policy Development and Strategic Planning. Jennifer has been in the home care industry since 2007. 

Ms. Kocher is a partner with Liles Parker and has over 20 years of experience in health care legal and compliance-related issues, representing all kinds of health care providers of all size.  Her experience includes serving as a chief privacy officer and interim chief compliance officer at a medical device manufacturer. She also served as an outside compliance expert to a hospital and a clinical laboratory that were under Corporate Integrity Agreements.  She has significant reimbursement experience, responding to and defending audits, addressing coverage policy issues, challenging denials, recoupments, and loss of billing privileges, obtaining HCPCS codes, and other reimbursement related issues.  Her experience also includes implementing Corporate Integrity Agreements, guiding clients through voluntary self-disclosures and seeking advisory opinions from the OIG.  In acknowledgement of her expertise, Ms. Kocher has served as a lecturer in the Biomedical Engineering department at the University of Texas at Dallas.  Ms. Kocher is licensed in Texas and Maryland and Certified in Healthcare Compliance.   

As Director of Government Affairs, Jessica supports and communicates member needs on legislative and policy issues at the state and federal level. 

In the last decade, Jessica has worked in and around the Texas Legislature with experience across many issue areas, but has always maintained a passion for health care policy and ensuring access to quality and affordable health care.

Jessica worked as Manager of Government Affairs for the Texas Association of Business, covering issues that impact the workforce such as education, workers' compensation, health care, immigration, and transportation. She managed the Texas Public Health Coalition and specialized in public health policy during her time at the Texas Medical Association. She also spent three sessions in the Texas House of Representatives as a Legislative Director.

Jessica currently serves on the Austin Child Guidance Center Board of Directors, and has served as a field instructor for the University of Texas at Austin.

She is a 2006 graduate of Texas A&M University and graduated in 2011 from UT Austin with a master’s degree in social work.
 

Rosalind Nelson-Gamblin recently retired from a 33-year career in state government at the Texas Health and Human Services Commission, where she was a senior policy specialist for regulation of the home health, hospice, and personal assistance services industry including supportive palliative care, assisted living, and day activity and health services. In her state career, she analyzed state and federal legislation for impact to providers and consumers, promulgated and interpreted state regulations, developed and delivered continuing education and training to providers and surveyors, and provided regulatory guidance to both industry representatives and leaders and state of Texas surveyors and investigators.
 

Rosalind is also a subject matter expert for federal standards and possesses a keen understanding of accreditation for home health and hospice care. Rosalind is well-versed in the regulations for the settings where home care is delivered including nursing facilities, assisted living facilities, intermediate care facilities for individuals with developmental disabilities, and independent living settings.

Brian Lebanion has more than 25 years of experience in the healthcare industry and provides consulting services for all aspects of home health care and hospice, including operations, reimbursement and education. He specializes in comprehensive consulting services offering clients and providers survey/licensure coaching, clinical review and training, financial and revenue cycle management, third-party audit response, and quality assurance/performance improvement training.

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Grace has worked in the Homecare Industry for over 27 years. She has had the wonderful opportunity to serve in multiple roles at Home Health Agencies fulfilling positions varying from Administrator to DON/Clinical Supervisor to Case Management to Field RN. With this, Grace was able to provide focus and specialty in QAPI, OASIS documentation and training and Regulatory Compliance. She has held both OASIS and Coding certifications in the past years.

Prior to joining TAHCH, Grace served as a contributing member and a Committee chair on several committees including Clinical Practice and Medicare/Medicaid and was honored to receive the Mary Jo Gabbert Nursing Achievement Award. Grace currently serves on the TCNWS Advisory Committee and serves as the Primary Nurse Planner for TAHCH’s Approved Provider Unit. Grace received her Bachelor of Science in Nursing degree from Incarnate Word College in San Antonio, Texas and currently works with Texas Association for Homecare and Hospice in the Home Care Education Nurse Manager role.

Jennifer Prescott, RN, MSN, CDP is the Founder and Chief Operations Officer of Blue Water Homecare and Hospice. She is responsible for the strategic direction, vision and growth of the fastest-growing senior care agency in Central Texas.

As a seasoned professional with over 27 years of experience in nursing and clinical operations, Jennifer is known for compassionate care and maximizing operational excellence. Prior to starting her own business, Jennifer served as the Regional Executive Director at Altus Hospice where she increased sales 300% and tripled the average daily census in two and a half years. Before her work with Altus, Jennifer was the Nurse Manager of Operations at Duke University Hospital where she managed the daily operations of three ambulatory clinics serving 36,000 patients per year. The initiatives Jennifer led during her tenure resulted in a 75% reduction in fall rates during a six-month period. Jennifer began her nursing career learning industry best practices at the world-class Children’s Hospital of Philadelphia.

Lisa McClammy, BSN, RN, COS-C, HCS-D, HCS-O Senior Clinical Education Consultant with MAC Legacy, has more than 26 years of diverse nursing experience. Her experience includes Director of Customer Success for a Home Health Software Company and Director of Patient Care and Alternate Administrator for a home health agency, which gives her a unique perspective and understanding of the challenges home care agencies face. Her clinical and consulting experience in the home care industry is the foundation for a variety of education topics presented to agencies, state associations, webinars, and workshops. Lisa is a CHAP and ACHC certified consultant.  

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Chris Attaya joined SHP in 2014 after spending 28 years in executive and consulting positions within the Home Health and Hospice industry. In his role, he is responsible for product development and client relationships to help organizations achieve increased operational and financial performance through the use of SHP’s industry leading analytics platform and benchmark data. Prior to SHP, Chris was the CFO at the VNA of Boston and had worked at Partners Health Care at Home as CFO and CEO. He received a B.A. in Public Health from Tufts University and an M.B.A. from the Graduate School of Management at Boston University concentrating in Health Care Finance.

Colleen Bryan has worked in the home care industry since 1996, holding various positions in both home health & hospice agencies including field nurse, case manager, educator, QA manager, DON and Administrator.  Colleen is currently a senior consultant and lead educator with JCC Consulting, and services home health and hospice agencies in Texas.

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Colleen enjoys helping agency leaders navigate the constant changes and challenges in the current home health and hospice industries.  She enjoys assisting in the incorporation of meaningful and impactful changes into their agency’s operations – both administrative and clinical, in order to provide high quality care that is both sustainable while maintaining regulatory requirements and promoting excellent patient care.

Ms. Papapanagiotou’s practice focuses on compliance, regulatory and transactional matters for a wide array of health care providers, including home health and hospice agencies. She has extensive experience in analyzing proposed and existing business arrangements for compliance with federal and state fraud and abuse laws, and drafting a wide variety of legal agreements. Ms. Papapanagiotou is knowledgeable in all aspects of state licensing for home health and hospice providers, and in Medicare and Medicaid enrollment, including initial enrollment, changes of ownership and appeals of revocation actions. Finally, she assists clients with compliance plans, forming new businesses, and addressing Medicare and Medicaid program coverage and reimbursement issues. 

Jennifer boasts over twenty-five years of experience in information technology-related roles. As a CIO, she has led innovation teams, developed robust market strategies, and harnessed technology to drive growth while prioritizing cybersecurity measures.

Today, Dunn co-leads Woligo (Work. Life. Go.), an insurtech startup designed to market self-service capabilities for insurance, benefits, banking, and retirement products to small business owners and independent workers. Her duties are focused on developing the Company's technology, digital marketing, finance, and general business operations, defining and driving the overall business strategy, and continuously improving operations. while leading a multi-disciplined, geographically diverse team. 

Prior to her current role, Dunn held the dual position of Vice President of Performance Analytics and Reporting as well as Vice President of Information Technology. In this capacity, she undertook the mission of transforming the company's approach to performance management while also strengthening cybersecurity measures. She assembled a dedicated team, implemented company-wide processes to monitor key performance indicators (KPIs), managed data governance practices, and directed strategic planning efforts to align with organizational health and growth plans. Furthermore, she championed cybersecurity initiatives and led the Information Technology department, ensuring robust cybersecurity practices were in place throughout the organization.

Brad is a Regional Director at CyberForce|Q working with healthcare and other critical infrastructure organizations, to provide a better approach to cybersecurity.  With over 20 years of experience focused on Healthcare, IT Security, Privacy and Telecommunications, he is passionate about helping organizations successfully manage the evolving cybersecurity landscape.  Before joining CyberForce|Q, Brad worked in data privacy and with an emerging startup providing cyber risk management services to health systems.  He is a certified Health Care Information Security and Privacy Practitioner (HCISPP) and a frequent volunteer at a 99-bed hospital near his home.  Helping organizations protect patient data and improve patient outcomes continues to drive and animate his efforts.

Lisa Selman-Holman JD, BSN, RN, Vice President of Quality & Education at McBee, brings more than 35 years of experience in the home health & hospice industry, specializing in regulatory compliance, both as an RN and a home care attorney. Lisa founded Selman-Holman & Associates and CoDR (Coding Done Right), a coding outsource and audit company in 2004. Lisa has a wide range of regulatory experience in home health and has served on numerous committees and task forces. Selman-Holman was recently acquired by McBee in July 2021. In her role as VP of Education and Quality, Lisa leads the quality audit team to ensure the highest-level of accuracy in coding and clinical documentation internally at McBee and externally for clients nationwide. She will expand McBee’s educational offerings, including live events and on-demand online trainings through the McBee Post-Acute Academy.

Michael is a Manager with Simione Healthcare Consultants and has been an employee since 2011. Michael has wide-ranging experience in budgeting, strategic planning, cost reporting, financial, clinical and marketing analytics and benchmarking.

Michael earned a Bachelor of Science (B.S.) in Chemistry from Bucknell University, graduating magna cum laude and a Master of Business Administration (M.B.A.) from Quinnipiac University, where he received the Faculty Award for Academic Excellence as the top graduate in his class.

Michael’s extensive work with Simione Healthcare Consultants includes the development of comprehensive financial, clinical, staffing and marketing analysis tools to improve efficiencies and financial performance for various home health, hospice and private duty companies. In addition, Michael has in-depth experience providing services for interim management, cost reporting, budgeting, accounting, financial feasibility studies, competitor analysis, strategic planning and regulatory compliance to both freestanding and hospital-affiliated home health, hospice and private duty organizations.

Michael is one of Simione Healthcare Consultants experts on Value-Based Purchasing, providing in-depth evaluations and trending of quality initiatives, as well as detailed projections on the potential financial impact to home health organizations.

As an active participant in his profession and community, Michael is a member of the National Association for Home Care & Hospice, the Home Care and Hospice Financial Managers Association, the Young Home Care and Hospice Financial Managers Association and the Arizona Association for Home Care.

Leslie Heagy is Registered Nurse who joined Healthcare Provider Solutions, Inc. (HPS), as the Clinical Services Manager, in June 2017. Leslie is part of the clinical consulting team providing support and solutions to home health and hospice agencies across the country to achieve regulatory compliance.  In 2022, Leslie was promoted to Director of Clinical Services over both home health and hospice clinical consulting.

Leslie’s commitment to service and compassionate leadership first took root 21 years ago when she began providing care to patients as a hospice nurse after receiving her nursing degree from Ivy Tech Community College in Columbus, Indiana. Throughout her nursing career, she has worked in various capacities within the home health, hospice and private duty industries. Her experience includes successfully opening a Medicare/Medicaid licensed hospice start-up program, leading multidisciplinary teams in various locations to being part of the team to open a new hospice inpatient unit. She has educated hospitals, skilled facilities, assisted living facilities and the community on the benefits and requirements for home health and hospice services. Leslie’s extensive Federal and State Regulatory knowledge, along with her vast clinical experience motivates her to continually seek solutions to the barriers of healthcare in all settings.

Leslie has operational experience in the survey process for Medicare/Medicaid licensed agencies and has assisted agencies in developing/implementing corrective action plans. Her experience includes clinical consulting, performing clinical chart reviews, onsite billing audit reviews, provider education, developing and implementing quality and performance improvement programs for home health and hospice agencies.

Laurie Newlun joined the team as a Senior Manager in 2021 and provides Compliance, Regulatory and Quality Consulting for home health and hospice organizations. A Tennessee resident, she has more than 20 years of experience serving home health and hospice organizations and focused expertise in hospice and palliative care across clinical operations, quality management, and corporate compliance in both hospital and community based settings. Certified in healthcare compliance and healthcare privacy by the Health Care Compliance Association, she is a former national director of palliative and advanced illness and a hospice accreditation site visitor with the Community Health Accreditation Partner (CHAP), where she supported hospice initiatives and the development and implementation of community based palliative care standards.

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​Prior to serving as vice president of regulatory and clinical compliance for home health and hospice with Healthcare Strategies Inc., Chattanooga, she spent four years as the lead hospice compliance partner with Ensign Services, San Juan Capistrano, CA and Pennant Services, Eagle, Idaho, where she managed hospice compliance activities for more than 40 agency locations in 12 states. During seven years with Hospice of Chattanooga, she served as senior vice president of compliance, executive director of palliative care and nurse manager for acute and long-term care services. She also served as coordinator of both system service excellence and palliative care with Memorial Healthcare System, Chattanooga. At Saint Francis Health System, Tulsa, OK, Laurie spent six years supporting hospice and palliative care 2 SimiTreeHC.com delivery as a clinical supervisor, branch director of satellite services, and inpatient consultation nurse and coordinator. Laurie’s early nursing experience includes staff and charge nurse roles at Children’s Medical Center, Tulsa. Prior to earning a master’s degree in nursing from University of Phoenix, Laurie graduated from Oklahoma City University with a B.S. in health care administration and from Rodgers University with an associate degree of applied since in nursing.

I am a geriatric-focused nurse serving San Antonio since 1995 in multiple settings, specifically PAS since 2004.  As a Home Care Consultant my primary goal is to help agencies provide the highest quality care to seniors in their communities through regulatory compliance, creating a culture of accountability, and simplifying work-flow systems.

• 2009 - Master Trainer for the Stress-Busting Program for Family Caregivers.

• 2013 – Co-founder of M.U.S.I.C. Project, a 501C3 organization focusing on implementing Music and Memory™ in regional nursing facilities. 

• 2010- present – Volunteer speaker for the Alzheimer’s Association

• 2006 – 2018 Board Member, past President for the Alamo Area Home Care Council

• 2020 – Founder of SLUSHER Consulting

Public Speaking Topics

• Music, Memories and Dementia

• Dig Deeper into Patient-Centered Care by Honoring Individuals

• The Customer Service Code for Healthcare Professionals

• So You Want to Provide RN Delegation?